Riverbed Support Plans & Policies

Riverbed offers support to help customers fully leverage the value of their Riverbed investment and provides quality support services covering both hardware and software.

Riverbed´s trained technical support staff is available around the clock (24 hours a day, 7 days a week) by phone, email, and the Web to help customers and partners quickly and easily use, manage, and troubleshoot Riverbed products in their network. Our service plans provide you with the support you need to keep your networks up and performing well.

Support Plans & Policies Documentation

• Riverbed Customer Support Welcome Guide
• Maintenance and Support Description